MKTG 101

Marketing, explained plainly.

Short, practical guides for business owners who want to understand what's working, and why.

  1. An open notebook, laptop, phone, pencil and glasses arranged on a bright desk

    So much leads up to the click: the five moments before a customer says yes

    A sale looks like one click. It's the end of five smaller decisions. Here's what they are and how to tell which one is costing you customers.

  2. Hands using a calculator beside a cream notebook and printed charts

    CAC, LTV and ROAS: the three numbers every owner should know

    Three simple numbers tell you whether your marketing is making money. Here's what each one means, how to work it out and what a healthy result looks like.